ISPs like Hotmail and MSN are aggressively moving email from 'unknown senders' into your junk mail folder.  Unless you wrote to us in the past, all mail from Quilt U is considered unknown.

To keep this from happening, we recommend the following:

1.  Login to your Hotmail or MSN account
2.  Click on “Options”
3.  Click on "More Options"
4.  Under “Junk E-Mail”, click on “Safe and blocked senders”
5.  Click "Safe senders"
6.  Add “QuiltUniversity.com” (without the quotes) to your safe list

You can return to the home page from any page on our site by clicking on the Quilt University logo at the top of the page.

We want everyone to have a good time at Quilt U.  It is apparent from your feedback that there is a point at which too many simultaneous conversations becomes difficult to follow.

Therefore, we will monitor class enrollments and, if necessary, close registration early to prevent forums and galleries from becoming too crowded.  Enrollment caps will vary, based on the amount of participation different subjects generate.  If we have to close registration early, we will try to schedule an overflow session as soon as possible.

If it is important that you get into the current session of a class, we encourage you not to wait until the last minute to register.

When we were looking for ways to add a spell checker to our Discussion Forums, we came across a terrific Internet Explorer add-on called ieSpell.  It installs a button on your IE tool bar so you can check spelling not only on Quilt U forums, but on any form you fill out at any Web site.  It's free for personal use only.  Download it at http://www.iespell.com

Are you using the same computer and browser?  The time of your last visit is stored by your browser in a cookie on your hard drive.  If you change computers or use a different browser, your new browser creates a new cookie, as if it were your first visit.

Cookies, by themselves, are not a bad thing.  They are a way of identifying who you are and what pages you have visited.  Third-party cookies (called adware) on the other hand are installed by advertising agencies to track what banner ads you have seen and whether you clicked on one.  There are several free programs available that remove adware.

If you feel you need to periodically delete ALL of your cookies, you should wait until your class is over.  Otherwise you will wind up deleting your Quilt U cookies as well.

The simplest way is to open a document in your word processing program when class begins.  Each time you visit your class, have the document open on your task bar.  When you find a message you want to keep, cut and paste it into your document.  If you start the message with a key phrase, such as Color Placement, you can have your program alphabetize all the messages by topic when class ends.

Make sure the Page Scaling setting is set to 'None'.  If the pattern is slightly larger than your printable surface, Reader will try to compensate by changing the setting to 'Shrink large pages'.  You need to change it back to 'None' to get a pattern that is not distorted.  (None is the default.)

It indicates that we provide an RSS feed to students who use special news-display programs, frequently called news readers.  They can be stand-alone programs or plug-ins for your browser or email client.

Our feed consists of two things: 1) a weekly announcement when new classes have been added to the Calendar; 2) occasional bulletins that a particular class is reaching its enrollment cap is about to close.

A news reader is software that periodically, usually hourly, reads a set of news sources, finds any new items and displays the title in reverse-chronological order on a single page.  The user can then choose to click on any of the headlines in order to learn more details.  Users can choose as many RSS feeds as they want.

This service is provided to students who are already familiar with the technology.  Because there are so many products on the market, we are unable to provide assistance setting up and using a news reader.

No.  Some of the teachers at Quilt University will offer exercises which can be performed with a graphics program.  There will always be non-computer ways to achieve the same results - by using fabric swatches or paper and pencil.  The exception would be classes specifically geared to software, such as EQ.

We have provided a simple metric conversion table in the Library along with some links to sites where specific size conversion will be made automatically.  We hope this helps.  It is also possible to buy rulers with inch measurements which might be less annoying in the long run.

As often as you like, until the classroom closes.  We want you to feel comfortable in class. There is no rush.  Take your time, study the examples in the Gallery and ask questions in the Discussion Forum.  Remember, there are NO dumb questions, except the ones you don't ask.

We do not share your information with anyone.  For more specifics, please refer to our Privacy Statement.

Yes.  We accept Visa and Mastercard from anywhere in the world.  We also accept checks or money orders from US banks.  Please do not send cash in the mail.

We have directions and tips in How to Send Images. 

That's the beauty of asynchronous learning - you and the teacher don't have to be there at the same time!  New lessons will be posted on Friday evening of each class week.  All of the lessons will remain in available for three full weeks after the last lesson opens.

By all means, ask any question at any time.  This is not like a physical classroom where you might distract the class or cause the teacher to get off the subject.  Check previous messages to see if there is an existing thread related to your question.  If so, add your question to that thread by using the reply function.  This helps keep all same-subject materials together.

As long as you feel you can do the assignments in both classes, there is no reason not to.  After all, you don't have to be in two places at once.

There is no minimum enrollment in Quilt U classes.  We will only cancel if the teacher is unavailable due to illness or other act of God.

Your password is the key to entering any classroom.  You may use it from any computer.

Are you sure that you have typed the password correctly?  Are you sure that you are online?  Is the class still in session?  As soon as class begins, please check the Welcome page for the closing date. Please make a point to print all the lessons before the classroom closes.

Sometimes your computer can go offline without your knowledge.  You are then looking at a cached version of the class and can only access an obsolete copy of the page you visited previously.  Make sure you are connected to the internet, then force your browser to retrieve a fresh copy of the page from the server.  For IE, press CTRL + F5.